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ECI Telecom Ltd. provides communications platforms and solutions to wireless and wireline service providers, utilities, and governmental organizations. Based in Israel, ECI has significant business in emerging markets, including Africa, Latin America, India, and the former Soviet Union. Key customers include Deutsche Telekom, France Telecom, and Vodafone. ECI is a privately held company owned by the Swarth Group.
Barriers
In light of the company’s aggressive growth plans, ECI’s information technology (IT) staff identified key enhancements needed to support these objectives. The company’s crown jewels—its intellectual property—had to be safeguarded against theft or accidental disclosure and protected from continued and increasing security threats. ECI also had to comply with governmental regulations and industry standards. Finally, the overarching imperative was to address all of these challenges while minimizing operating costs, a necessity in the highly competitive telecommunications market.
The Solution
ECI’s history with Symantec goes back to its initial deployment of Symantec NetBackup for data protection in the 1990s and Symantec Enterprise Vault for email archiving in 2003. In 2009, the company decided to upgrade its security and compliance profile, turning to a suite of Symantec products: Symantec Data Loss Prevention, Symantec Brightmail, Symantec Endpoint Protection, Symantec Endpoint Encryption, Symantec IM Manager, Symantec Network Access Control, Symantec Security Information Manager, Symantec Backup Exec System Recovery, and Symantec Control Compliance Suite. ECI facilitated this IT transformation by engaging Symantec Consulting Services for installation and configuration, and Symantec Education Services for training.
Benefits
The Total Operational and Economic Impact (TOEI™) conducted by Alchemy Group found that Symantec products and services delivered tangible business benefit for ECI. Actual and projected savings totaled more than $3.1 million for the period of January 2006 through December 2012.
This TOEI™ was jointly developed by ECI and Alchemy Group. To ensure the integrity of this analysis, the assumptions and formulas were audited by an independent finance and accounting firm.
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